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Carmichael Throne Company Privacy Policy

 

*The following describes the information and privacy practices for Carmichael Throne Company. We value the trust you place in Carmichael Throne. Accordingly, we want you to understand what information we collect about you, how we use it, and the safeguards we have in place to protect it.

 


THE INFORMATION WE COLLECT

Whenever you purchase one of our products from our website, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number and email address.

If you register with www.carmichaelthrone.com, we will collect the information you submit. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use. We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend’s name and address.

We work with certain websites to present advertising to known groups of our customers when they visit those websites. This practice, referred to as “data matching” is facilitated by a third-party service provider for Carmichael Throne and the advertising website. This practice avoids direct sharing of any personal data with the advertising website. Data received back through this process is used to analyze the effectiveness of such advertising to groups of customers.


WE USE THE INFORMATION WE COLLECT FOR VARIOUS PURPOSES INCLUDING:

  • completing your purchase transactions
  • providing the services you request
  • contacting you about the status of your orders
  • responding to your customer service inquiries or requests
  • notifying you of product recalls or providing other information concerning products you have purchased
  • helping to protect against fraudulent use of your personal information
  • sending you direct mail offerings
  • sending you email communications administering customer recognition programs, sweepstakes, contests and similar promotions
  • identifying your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you
  • inviting you to participate in surveys
  • improving merchandise selections, customer service, and the overall customer shopping experience

INFORMATION WE SHARE WITH OTHERS

Service Providers: We provide information to other companies that provide support services that help us bring you the products and services we offer, market our products and services, or process your transactions.

Others: On rare occasions, we may be required to disclose the information we collect pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We may also disclose that information when we believe disclosure is appropriate to protect the rights, interests and property of Carmichael Throne Company or others, and to protect the safety of customers, associates or others. This may include sharing information with other companies, attorneys, credit bureaus, agents or governmental agencies in connection with issues related to fraud, credit or debt collection. Also, if the ownership of all or part of a business within the Carmichael family were to change, information about customers pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner. The applicable member of the Carmichael family might also retain a copy of that information.


SAFEGUARDING INFORMATION WE COLLECT

Protecting your personal information is important to us. We have appropriate physical, technical and procedural safeguards in place to secure the personal information we collect from you. We limit the information we provide to outside companies to only information we believe is appropriate to enable them to carry out their responsibilities under our contracts and that the information provided be used only for the specifically authorized purpose.


YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

If you are currently receiving promotional email offers and updates from Carmichael Throne, you may unsubscribe at any time. Please note that even if you unsubscribe from promotional email offers and updates, we may still contact you by email for transactional purposes


NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

Under California law, a California resident with whom Carmichael Throne has an established relationship has the right to request certain information with respect to the types of personal information Carmichae Throne has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to: Carmichael Throne Company, Inc., 423 John Stewart Place, Duluth, GA 30024. Attention: Corporate Customer Relations. This same California law permits Carmichael Throne to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by any of the means described under “sharing with other companies”.


UPDATING YOUR CARMICHAEL THRONE CONTACT INFORMATION

You can update or correct your name, address, telephone number, or email address by emailing us at info@carmichaelthrone.com


ONLINE SECURITY

Secure Socket Layering (SSL) technology is used to encrypt your credit or debit card information, including the account number, while it is transmitted over the Internet from your computer. SSL is an industry standard technology for secure online transactions.


UNAUTHORIZED CHARGES

If unauthorized charges (as determined by your card issuer) are made on your credit or debit card as a result of purchases made on carmichaelthrone.com utilizing our secure servers, Carmichael Throne will reimburse you for up to $50 of any amounts you are required to pay by the card issuer. Also, under the Fair Credit Billing Act, your credit card provider cannot hold you liable for more than $50 of unauthorized charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but many debit card issuers voluntarily apply the $50 limit to their cards as well. Remember: In the event of unauthorized use of your credit or debit card, you must promptly notify the card issuer pursuant to its reporting rules and procedures.


INTERNATIONAL CUSTOMER PRIVACY

When you place an international order, you will submit personal information (e.g. your name, email address, billing address, and shipping address) and other order-related information to Carmichael Throne through and to servers located in the United States. If you also choose to create a carmichaelthrone.com account, any personal information you provide will also be transferred to Carmichael Throne through and to servers located in the United States. Please note that United States law may not provide a level of data protection equivalent to the laws in your home country. This privacy policy applies to any personal information you furnish Carmichael.


CUSTOMERS SHIPPING INTERNATIONALLY WHO WISH TO:

  • Inquire about or update their personal information,
  • Make a complaint about the collection or use of their personal information, or
  • Comment on or ask questions regarding this privacy policy, should email us at info@carmichaelthrone.com

CHANGES TO THIS POLICY

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically.